Forgot password
Click “Forgot password?”
The link is on the Sign in page, near the password field.
Enter your account email
Click the send button. For security, the message is always the same whether or not the email is registered: “If the email is registered, a reset link has been sent.”
Open the email and set a new password
The link is valid for 30 minutes. Enter a New password (at least 8 characters), repeat it, and save.
Common problems
| Message | Cause and fix |
|---|---|
| Too many requests | Requests are rate-limited. Wait a moment and try again. |
| CAPTCHA failed or expired | Repeat the CAPTCHA check. |
| Link invalid or expired | Request a new link. |